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Gloria Okorie

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Customer Service Analyst

Gloria is a female graduate of microbiology with a calm,intuitive personality who currently works as a Lead Customer Service Analyst at a top financial organisation .She is also a social entrepreneur involved in varying social projects such as the After school development program,revive naija edu program for young people ,has co-organised a medical outreach for over a 1000 people,is a Global Shaper (a subset of the World Economic Forum).She is passionate about bringing positive social change through education and technology.

I consider my strengths to be:

Some of my skills are in the ffg areas.
-Strategic Analysis
-Strategic Planning
-Problem Solving

I find that overtime,I have utilized these skills in my organization and work to increase productivity.

I enjoy working on:

-WHO(World health Organisation)Polio Eradication Initiative in Nigeria as an Independent Supervisor.(2008-2009)
-UNICEF sponsored reproductive health initiative as a Peer Educator Trainer.
-Data Analyst for Guinness Nigeria(a subsidiary of Diageo PLC)- 2010-2012
-Guaranty Trust Bank as a Lead Customer Service Analyst presently

Gloria's skills

  • Developing Training Curriculum & Resources
  • Mentorship & Coaching
  • Training Facilitator
  • Training Support
  • Counselling
  • Social Work
  • Learning & Development
  • IT Business Analysis
  • IT Project Management
  • Change Management
  • Strategic Planning
  • Strategy & Business Development
  • Data Analysis
  • Data Collection
  • Evaluations
  • Impact Assessment
  • Knowledge Management
  • Organisational M&E
  • Community Development
  • Research Analysis

Sectors

  • Education System Reform & Capacity Building
  • Educational Inputs
  • Girl's Education
  • Secondary Education
  • Banking Systems
  • Health Services
  • Technological Innovation
  • Personal Care - non-residential

Cross cutting expertise

  • Gender
  • Social Innovation
  • Youth

Languages

English at the Advanced stage
  • Yoruba
  • English (Advanced)
  • Igbo

Geographical Expertise

Zamfara,Lagos and Cross River States.
  • Nigeria

Gloria has uploaded a document

Gloria's Cv   

Download it here

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